Shipping Policy
Our Shipping Commitment
Shop9ja connects buyers with verified Nigerian vendors. Shipping is handled by individual vendors, with DHL tracking for international shipments.
Delivery Timelines
Local (Nigeria)
1–7 business days via GIG Logistics, Sendbox, GIGL or direct courier
International
7–21 business days via DHL/FedEx with full tracking
Shipping Fees
- Shipping fees included in checkout total
- Free shipping on orders over N500,000
- Import duties for international items included in price
Escrow Protection
Your payment is held in escrow until you confirm receipt. Once you confirm delivery, payment is released to the vendor — protecting you against non-delivery.
Need Help?
Contact support@shop9ja.com or visit our Help Center.