Privacy Policy
Last updated: January 2024
Shop9ja ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform.
Information We Collect
Personal Information: Name, email address, phone number, shipping address, payment information (processed securely by Paystack — we do not store card details).
Usage Data: Pages visited, products viewed, search queries, browser type, and device information for improving our services.
Vendor KYC Data: BVN, government-issued ID, and utility bills collected for identity verification purposes only.
How We Use Your Information
- • To process and fulfill your orders
- • To communicate order updates and support
- • To verify vendor identities (KYC)
- • To improve our platform and user experience
- • To prevent fraud and ensure platform security
- • To comply with Nigerian law and regulations
Data Sharing
We do not sell your personal data. We share data only with: (a) vendors to fulfill your orders, (b) payment processors (Paystack) for transaction processing, (c) logistics providers for shipping, and (d) regulatory authorities when required by law.
Data Security
We use industry-standard SSL encryption and Cloudflare security to protect your data. All passwords are hashed and never stored in plain text.
Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at privacy@shop9ja.com.
Contact
For privacy concerns: privacy@shop9ja.com